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SUPPORT
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SUPPORT
Mixed Signals' system architecture and integration teams help design and deploy your monitoring solution, train your staff, and reduce your exposure to failure risks. We are experts at integrating systems that incorporate multiple technologies and our goal is simple: deliver world-class monitoring without extending your resources.
For details on specific support offerings for your company, please contact a Mixed Signals sales representative at sales@mixedsignals.com.
A support contract from Mixed Signals provides you with all of the tools you need to make sure your
monitoring deployment becomes more of a success for your organization over time. Support is provided to
upgrade the core software with new features in intermediate releases. Mixed Signals' field technicians are
experts in all of the disciplines required to configure, test and operate our monitoring solutions in real-world
settings. Our support team is thoroughly trained in the real-world performance characteristics of Mixed
Signals equipment, as well as those of many other vendors, and offers extensive experience in digital networks.
- Intermediate Software Updates
- Expert Field Technicians
- Electronic and Personal Support
- World Class Technical Support
- Program Management
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If you currently have a support contract and need support, please contact support@mixedsignals.com.
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Mixed Signals' field technicians and engineering teams are experts in MPEG infrastructure, monitoring, NOC procedures and troubleshooting. Take advantage of our expertise when you are planning your next short-term or long-term project. Mixed Signals offers professional services for items such as, but not limited to, monitoring assessments, issue/problem resolution, OCAP deployment and bandwidth management. Contact sales@mixedsignals.com for more information.
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